Evaluasi Manajemen Linen Unit Laundry RSUD Kota Madiun

Background: Hospitals as institutions providing health services must keep abreast of technological developments, so to be able compete in a healthy manner with other hospitals create the best service quality for customers. The purpose study was determine evaluation linen management at Madiun hospital city 2020.Methods: Observational research design using descriptive qualitative method. selection informants through primary data and secondary data. number main is 4 people triangulation are 3 people. This uses interview, documentation techniques. Collecting in-depth interviews, observation studies. conducted March-April 2021. analysis techniques used reduction, presentation conclusion drawing.Results: results that has been carried out regarding management. In general, input components (human resources, infrastructure, guidelines Standard Operating Procedure) not accordance Hospital Linen Management Guidelines. process (planning, implementation activities, control) generally output component SPM (Minimum Service Standards) indicator standard.Conclusions: obstacles arise due constraints aspects such human policies infrastructure appropriate, causing flow optimal. As process, there still things running according Procedure. There strong coordination between managers laundry room it proves weak control facilities inventory, age linen.